Questions are part of switching to a natural deodorant, and we would rather over-explain than leave you guessing. Below are the things customers ask us most. If you do not see your answer, we are a short message away.
Products & ingredients
Do your deodorants contain aluminum?
No. Every Hosanna deodorant is completely aluminum-free. Rather than plugging your sweat glands the way an aluminum-based antiperspirant does, our formulas use magnesium hydroxide to raise the pH at the skin surface, making the underarm less hospitable to the bacteria that turn sweat into odor. You still perspire normally.
Is there an adjustment period when switching to natural deodorant?
For many people, yes. When you stop using an aluminum antiperspirant, your body takes about one to four weeks to adjust its sweat and bacteria levels. You may notice more moisture or stronger odor at first. This is temporary, and you can reapply midday if you need to. Most people feel settled within a month, though how it settles varies from person to person.
What is the issue with baking soda in deodorant?
Baking soda is an effective odor neutralizer, but its high pH is the ingredient that most commonly irritates sensitive underarms. Every Hosanna formula is baking-soda-free and built around magnesium hydroxide instead, which dissolves more slowly and raises pH gradually rather than in a spike.
Are your products cruelty-free?
Yes — we never test on animals, and neither do our suppliers. Our formulas contain beeswax, so they are not vegan; it is listed in full on both the tube and the product page so you can decide what fits your values.
Are your products safe for sensitive skin?
We formulate with sensitive skin in mind — free of aluminum, baking soda, parabens and synthetic fragrance. Because natural ingredients are still active, we recommend a 24-hour patch test on the inner forearm before regular use. If you would rather avoid essential oils entirely, the Pure Collection is the base formula with none at all.
Are your products safe during pregnancy or nursing?
Many customers use Hosanna throughout pregnancy and nursing, and an aluminum-free, baking-soda-free formula is a common choice. That said, sensitivities vary and a few essential oils are best used with care during pregnancy. We always recommend checking with your physician about any specific ingredient before adding it to your routine.
How do I apply it?
Apply to clean, dry underarms. Twist the base to the right to dispense, hold it against the skin for a few seconds so your body heat softens the butters, then glide it on. Two or three swipes per side is plenty — over-applying leaves residue without adding protection.
Orders & shipping
How long will my order take to arrive?
We process small-batch orders within one to two business days, and standard domestic delivery then typically takes three to five. You will receive tracking by email the moment your order ships. Full detail lives on our shipping & returns page.
Do you ship internationally?
Not at the moment — we ship within the United States only. Saying so here is cheaper for everyone than letting someone fill a cart and find out at checkout.
Can I change or cancel my order after placing it?
Because we move quickly to get orders out, the window is short. Write to us through our contact page with your order number as soon as you can, and if it has not shipped we will do everything we can to help.
Returns & refunds
What is your return policy?
Because our handcrafted products are applied directly to the skin, we cannot accept returns or exchanges for any reason. Once an order has left us we cannot verify that it is untouched, and we will never send it on to someone else. We publish every ingredient in full so you can evaluate a formula before you buy. If an order arrives damaged or is not what you ordered, that is different: contact us within seven days and we will resolve it. The full policy is on our refund & return policy page.
What if my order arrives damaged or is lost?
We pack every order with care, but if it arrives damaged or goes missing in transit, tell us within seven days of delivery — a photo helps — and we will work toward a resolution.
About Hosanna
How are your products made?
Everything is blended by hand in small batches in Florida. Producing in limited runs lets us verify each lot, keep formulas fresh, and know exactly what went into them.
What makes Hosanna different?
An honest label, and a short one. No aluminum, no baking soda, no parabens, no hidden fragrance — and every ingredient published in full, with an explanation of what it is doing. We would rather tell you how a formula works than promise you what it will do.
Still have questions?
If your question is not covered here we would genuinely like to hear it — whether it is a sensitive-skin concern, help choosing a scent, or a question about an order.
